David Eacott - Head, Banking Supervision, MFSA

What was your best achievement in 2020?

The quantity of work that we have managed to get through whilst still delivering quality. This has only been possible by enhancing co-operation and collaboration. We will need to maintain this level of collaboration next year too as there’s lots more to do.

What would you like to achieve in 2021?

We need to continue improving our operational infrastructure to support the more challenging workload that the new year will bring. The emphasis will be on developing a better learning culture, delegating responsibilities, and adopting more transparent internal service level agreements to maintain a focus on delivery.

What is the first word that comes to your mind when you hear 2020?

Eventful.