Consumers | Useful Links

Useful Links

Office of the Arbiter for Financial Services

The Office of the Arbiter for Financial Services (OAFS) is an autonomous and independent body. It has the power to mediate, investigate and adjudicate complaints filed by customers against financial services providers.

Malta Business Registry

The Malta Business Registry (MBR), established under Subsidiary Legislation 595.27, is responsible for the registration of new commercial partnerships and legal entities, the registration of documents related to commercial partnership, the issuing of certified documentation including certificates of good-standing amongst others, the reservation of company names, the collection of registration and other fees, the publication of notices and the imposition and collection of penalties.

MCCAA Website

The Malta Competition and Consumer Affairs Authority, together with the Ministry for Social Dialogue, Consumer Affairs and Civil Liberties, has recently launched two charters on the rights and obligations of consumers when provided with financial and banking services.

Malta Stock Exchange

The Malta Stock Exchange became a reality upon enactment of the Malta Stock Exchange Act in 1990, and commenced its trading operations on 8 January 1992. Today it is a fully-fledged regulated market which successfully fulfils its role as an effective venue to raise capital finance.

Central Bank of Malta

The main objective of the Eurosystem and the Central Bank of Malta is to maintain price stability. In order to meet this objective, the Central Bank of Malta participates in the preparation and decision-making process of the Eurosystem’s monetary policy.

Depositor and Investor Compensation Scheme

The Investor Compensation Scheme is a rescue fund for customers of failed investment firms which are licensed by the Malta Financial Services Authority (MFSA) while the Depositor Compensation Scheme is a rescue fund for depositors of failed banks which are licensed by the Malta Financial Services Authority (MFSA).